Privacy Policy

Privacy Policy

It is the utmost responsibility of siby to store, maintain and safe guard information of buyers and sellers. Whereas siby uses said information for  secure transactions, smooth supply of  services and products.   It shall be construed that accessing siby, providing  information or availing siby’s product and service by any person means he expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable services and products terms and conditions.

  1. Information

Following data shall be considered as information provided by a person

  1. Mobile number
    1. Email address
    1. Aadhar number
    1. PAN number
    1. IP address
    1. Browsing activity
    1. credit card/debit card and other payment instrument details
    1. delivery address
    1. Purchasing activities
    1. Massages

Note:- Siby shall not be responsible for the Third party’s privacy practices or the content of their privacy policies. So it is advisable to all persons to read  their privacy policies prior to disclosing any information.

2. Use of Information

We use your personal information to provide the product and services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses.

Siby shall use  personal information for following purposes

  1. to assist sellers and business partners in handling and fulfilling orders;
  2. enhancing customer experience;
  3. resolve disputes;
  4. troubleshoot problems;
  5. help promote a safe service;
  6. collect money;
  7. measure consumer interest in our products and services;
  8. inform the buyer about online and offline offers, products, services, and updates;
  9. customize and enhance buyer’s experience;
  10. detect and protect us against error, fraud and other criminal activity;
  11. enforce its terms and conditions;
  12. and as otherwise described to buyer at the time of collection of information.

It shall be construed that buyer or seller has consent to siby to access to his SMS, contacts in his directory, location and device information.

Siby shall endeavor  to continually improve siby’s product and service offerings

And for that purpose siby and its affiliates collect and analyse demographic and profile data about person’s and  users’ activity on its Platform. Siby  identify and use person’s IP address to help diagnose problems with its server, and to administer its website and applications. Person’s IP address is also used to help identify him and to gather broad demographic information.

3. Sharing of personal information

Siby shall share personal information with its other corporate entities and affiliates for purposes of providing products and services offered by them, These entities and affiliates may share such information with their affiliates, business partners and other third parties for the purpose of providing a person their products and services, and may market to person as a result of such sharing unless he explicitly opt-out.

Siby may disclose a person’s personal information to third parties, such as sellers, business partners. This disclosure may be required for us to provide him access to their products and services;

  1. for fulfillment of person’s orders;
    1. for enhancing his experience;
    1. for providing feedback on products;
    1. to collect payments from buyer;
    1. to comply with siby’s legal obligations;
    1. to conduct market research or surveys;
    1. to enforce siby’s Terms of Use;
    1. to facilitate siby’s marketing and advertising activities;
    1. to analyse data;
    1. for customer service assistance;
    1. to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to siby’s product and services.

Siby shall not  disclose  personal information to third parties for their marketing and advertising purposes without buyer’s explicit consent.

Whereas siby may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. Siby may disclose personal information to law enforcement agencies, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce siby’s Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of siby’s users or the general public.

Siby and its affiliates will share / sell some or all of buyer’s personal information with another business entity should siby (or its assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to  personal information.

4. Other Sites’ accessibility

Siby may provide links to other websites or application that may collect personal information about buyer. Whereas siby not responsible for the privacy practices or the content of those linked websites.

5. Security Standard

Siby maintains reasonable physical, electronic and procedural safeguards to protect a person’s information. Buyer and seller both are entitled to access their account information. Besides siby provides the use of a secured server. All information at siby’s server is protected against unauthorized access. In spite of that, it become vulnerable at the time of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.

6. Advertisements on Platform

Third-party advertising companies may use data of buyer’s surfing activity, buying behavior to  showcase different products and services to the buyer

7. Juvenile Information

Siby  does not  collect, store personal information of any minor under the age of 18 unless it is provided by parents, legal guardians.

8. Data Retention

Siby shall retain a person’s personal information in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, siby may retain data related to buyers if it believes it may be necessary to prevent fraud or future abuse or if required by law or for other legitimate purposes. Siby may continue to retain buyer’s data in secret form for analytical and research purposes.

9. Consent of user

It shall be construed that using of siby by a person means he gives permission to siby to

  1. collect his information
  2. store information
  3. use information
  4. pass on information to other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties

10. Changes to this Privacy Policy

Siby reserves the right to change, update, alter, delete, add its  Privacy Policy and terms of use in part or whole if required time to time without giving any prior information. Responsibility lies upon the user to go through siby to get latest information. 

11. Grievance redressal

In case of any grievance, complaint or suggestion fill free to inform us :

Mr. Nishal Kumar

Siby Enterprises  Pvt Ltd.

Vrindavan Colony

Chiroundi,Ranchi-834006

Phone: 1800 8918234

Email: support@sibymart.com